Who we are
Our website address is: https://www.mysifter.com.
Effective Date: March 6, 2026 At MySifter.com (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding your data.This policy applies to all visitors, users, and customers of https://www.mysifter.com (the “Website”) and any related services we provide.1. Information We Collect. We collect information in the following ways:a. Information You Provide Directly
- When you place an order: name, shipping address, billing address, email address, phone number (optional), and payment information (handled securely by our payment processor — we do not store full card details).
- When you contact us (via contact form, email, or social media): name, email address, and any details you include in your message.
- If you create an account (if available): username, password, and order history.
b. Automatically Collected Information
- Device and usage data: IP address, browser type, operating system, referring pages, pages visited, time/date of visit, and other standard server log information.
- Cookies and similar technologies: We use cookies, pixels, and similar tools for site functionality, analytics, and (if applicable) advertising. See our Cookie Policy section below for details.
c. Information from Third Parties
- Payment processors (e.g., Stripe, PayPal): transaction confirmation and limited billing info.
- Shipping carriers: delivery status updates.
- Analytics providers (e.g., Google Analytics): aggregated usage statistics.
We do not collect sensitive personal information (e.g., racial/ethnic origin, health data, precise geolocation) unless you voluntarily provide it in communications (which we do not request).2. How We Use Your Information. We use the collected information for the following purposes:
- To process and fulfill your orders, including shipping and handling returns/refunds.
- To communicate with you about your order, respond to inquiries, provide customer support.
- To improve our Website, products, and services (e.g., analyzing site usage trends).
- To send occasional promotional emails or newsletters (only if you opt in).
- To prevent fraud, enforce our terms, comply with legal obligations, and protect our rights.
- For internal business purposes such as accounting, auditing, and data analysis.
3. Sharing Your Information. We do not sell your personal information. We may share it only in these limited cases:
- With service providers who help us operate the Website and fulfill orders (e.g., payment processors, shipping carriers like USPS/UPS, hosting providers, email service providers) — they are contractually required to protect your data and use it only for the services they provide.
- If required by law, court order, or government request.
- In connection with a merger, acquisition, or sale of assets (your data would be transferred under similar privacy protections).
- To protect the rights, property, or safety of MySifter.com, our users, or the public.
4. Cookies and Tracking Technologies. We use cookies and similar technologies to enhance your experience. These may include:
- Essential cookies (required for site functionality, such as remembering cart contents).
- Performance/analytics cookies (e.g., Google Analytics to understand site usage).
- Marketing cookies (if we run ads or retargeting — currently minimal or none).
You can manage cookies through your browser settings. Note that disabling cookies may limit site functionality.For more details, see our separate Cookie Notice (or add one if needed).5. Data Retention. We keep your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Order-related data is typically retained for 7 years for tax/accounting purposes. Inactive account/contact data may be deleted after 2–3 years.6. Your Rights and Choices.Depending on your location, you may have rights such as:
- Accessing, correcting, or deleting your personal information.
- Opting out of marketing emails (use the unsubscribe link or contact us).
- Objecting to or restricting certain processing.
- Withdrawing consent (where processing is based on consent).